Our industry is at a critical juncture. The COVID-19 pandemic has highlighted the urgent need to overhaul outdated systems and practices which have held us back.We at Impatient Health are at the forefront of shaping this change. We are developing solutions which translate our mission to disrupt, innovate and improve into actionable insights that enable a better, brighter future for our industry. I support Impatient Health’s research and consultancy functions. Our perspectives and approaches are fresh, holistic, and multidimensional. We tackle problems head-on, and we are confident that we can (and will) pioneer a radical shift in our thinking for the future.